Working with Cardiff Telecare

When you work alongside our team, you can rest assured that you are dealing with caring, passionate and professional staff. We are focused on providing a person centred approach whilst using Technology Enabled Care and serving good quality hot meals.

Our department is located in a Category 1 Alarm Receiving Centre offering a variety of services in a safe and secure environment. We can provide a range of services such as: Out Of Hours, Housing Repairs Calls, Lone Working Solutions, and Alarm Monitoring Facilities. 

Telecare Man

Disaster Recovery

We provide a secure, fast and effective disaster recovery solution to maintain or quickly resume critical service functions in the event of a disaster. If this is something you would like to discuss further please contact us


Please complete the referral form for the team to review and make contact. If the referral is urgent to assist with discharge from hospital, please can this be indicated to ensure the team process the referral through as a priority. The team adhere to strict TSA guidelines to ensure we maintain our accreditation to ensure you that our customers are the priority.

Wellbeing calls

Telecare Cardiff already provide welfare checks and calls to a variety of sheltered accommodation across Cardiff. This service helps you keep in touch with your service users should an onsite scheme manager not be available.

How we can help your clients 

Telecare Cardiff and Meals on Wheels are able to access and review criteria for every single person who is referred. Our highly trained staff will be able to identify the best possible solution to ensure your clients’ needs are met.

Telecare Cardiff is unique in that it provides a Mobile Response service 24/7, 365 days a year providing a first aid service in your own home.

Our Meals on Wheels service not only delivers a hot nutritious meal, but also provides social interaction and a caring welfare check. 

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